Post-COVID Protocol | Puerto Aventuras Hotel & Beach Club

Post-COVID Protocol

Post-COVID Protocol

Our property has taken all the necessary measures and precautions to make your stay safe.

  • We are implementing thorough cleaning measures throughout the hotel for your safety.

  • Each room has an exhaustive cleaning service, disinfected and ventilated every day and before the entry of each guest.

  • We disinfect all frequently contacted surfaces such as door locks and railings frequently.

  • We wash all bedding and towels in water at a minimum temperature of 60 ºC.

  • We follow the exhaustive cleaning measures recommended by the WHO.

  • Personnel use personal protective equipment, such as face shields and gloves.

  • We carry out temperature controls when employees and guests enter the property.

  • We provide mouth covers and antibacterial gel to all our guests.

  • We allow the time recommended by the WHO to reuse the same rooms between each new stay, between 36 and 48 hours.

  • We implement social distancing measures in common areas.

  • We have a fully equipped first-aid kit for any emergency that may arise.

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